Customer Care

Free Services

It is our primary objective to ensure that every ETO customer must know his/her ETO to get maximum benefits and performance from the vehicle. The benefits include two free services post purchase with neither consumables nor labour charged during the free service period.

Extended Warranty

A discounted price offer to get Consumable free 1 year P.M. Service. Customer entitled to avail 7 Services with consumables free in a span of 1 year at any authorized workshop. Added advantage of discount on labor and spares for any repairs done. Hassle free vehicle performance ensured with genuine spares and good work quality.

A discounted price offer to avail Labor free 1 year P.M. Service. Customer entitled to get 7 Services labor free in a span of 1 year at any authorized workshop. Added advantage of discounts on spares and labor for any repairs done. Ensures good performance of vehicle with timely Periodic Maintenance done.

In addition to the regular Bajaj standard warranty Bajaj provides under the scheme Additional Warranty of 1 year and 40000 km over and above the regular standard warranty of the vehicle at a very nominal cost. One just needs to enroll oneself within 3 months of vehicle purchase.

Complete peace of mind to customers against any unforeseen costs and getting a good performance of the vehicle over a long period of time are additional benefits.

Speed Service

Bajaj provides an express service scheme called TATPAR SEVA for customers availing the preventive maintenance.

The vehicle is delivered to customers in 2 hours, with expert technicians working on the vehicle, giving value for time to customers. Specially developed SOP to ensure fast and quality work on the vehicle.

Original Spares

Bajaj Genuine parts is a full-range Bajaj parts built to provide longer uptime and service life than any non-genuine spare part. We have a set of 44 authorized BAL distributor pan India and their retailers to cater to the aftermarket demand and serve our customers better.

Beside this, we also run two incentive programs - Power Rewards and Power Champs-for our mechanics and retailers respectively.